---
title: Crisis communication at Texas Roadhouse
description: "with guest Amanda Norton of Texas Roadhouse
Watch this on-demand webinar to learn ways to use your Intranet to its fullest, create engaging content for your team, and the path Texas Roadhouse took as they pivoted their business during the initial COVID-19 lockdown."
image: https://www.codesigned.com/hubfs/Texas_Sign.jpeg
---
On demand Anytime
The importance of being able to pivot quickly
How to take a 'people-first' approach to communications
Why empowering your employees is key
Why intranet analytics are key to measuring your success
### Watch webinar now
Topic
Communication
Downloads
2,451
Average watch time
1 hr
Format
Webinar
With establishments across the US, Texas Roadhouse knew a one-size-fits-all response to the crisis wouldn’t work. Rapidly changing rules at the state and county level further highlighting the need for a hyper-localized reaction.
Texas Roadhouse’s marketing and design teams came up with a system of customizable documents to solve this issue. Over 400 design templates were created and stored on the Intranet, taking full advantage of Documenting on THRXLive. These materials let operators download and customize each to their unique needs, everything from parking lot layout, to pricing structure, to exclusive offers.
This combination of headquarters planning and local executions resulted in winning combinations rising to the top. First Responder Deals, Texas Roadhouse Farmer Market Days, and To-Go Grill Packs are some of the ideas that worked. More than just customers recognized their robust response; Influential selected Texas Roadhouse as one of the top-ten brands navigating the COVID-19 crisis.
Testimonials
See what Companies are saying about Codesigned
While COVID has been a challenging time for everyone, it has highlighted how useful our intranet is and set the communications and executive team up for success in utilizing the intranet into the future as well.
Amanda Norton
Communications Manager,
Texas Roadhouse
Their **communication was very clear**. I liked their website. The product ticked all the boxes – **personalization **of content, **decluttering **of information and **strong analytics **to measure.
Christian Son
Proponent
IntranetPro is intuitive and modern. It has a clean, user-centered design that adapts to the likes and needs of the individuals. It exceeds my expectations. I’m impressed!
Chris Harrer
Director of Internal Communications,
Cox Communications, Inc.
Related Content
[On-Demand
Webinar ](https://www.codesigned.com/events/employee-engagement)
[5 ways to transform your employee engagement](https://www.codesigned.com/events/employee-engagement)
An engaged employee is an employee involved in, enthusiastic about, and committed to their work. Engaged employees are more likely to drive ...
On-Demand
Any time
[On-Demand
Webinar ](https://www.codesigned.com/events/enterprise-communication)
[Communication at the scale of enterprise](https://www.codesigned.com/events/enterprise-communication)
Do you wish the CEO had a more direct line of communication with the team? Do your company-wide emails sit in inboxes, unopened? Is keeping your ...
On-Demand
Anytime
[On-demand
Webinar ](https://www.codesigned.com/events/experience-intranetpro)
[Experience IntranetPro: The enterprise SharePoint accelerator](https://www.codesigned.com/events/experience-intranetpro)
In this brief IntranetPro demonstration, you’ll learn how IntranetPro can unlock the potential of your enterprise. Features covered include: Smart ...
On-demand
Anytime
[On-demand
Webinar ](https://www.codesigned.com/events/personalized-intranet)
[Power of the personalized intranet](https://www.codesigned.com/events/personalized-intranet)
We're all accustomed to targeted advertising and recommended content. Seemingly just think about something and our social and search feeds are filled ...
On-demand
Anytime
[On demand
Webinar ](https://www.codesigned.com/events/search-is-king-intranet-roi)
[Search is king. The real ROI of your intranet.](https://www.codesigned.com/events/search-is-king-intranet-roi)
Save your company money and employees time, all while helping your team win at WFH by nailing search, the essential corporate intranet feature of the ...
On demand
Anytime
